Type: BOOK - Published: 2007-06 - Publisher: Lulu.com
Quality Customer Service Rekindling the Art of Service provides reflective and easy to read narratives about customer service, via the lens of seven characters
Explaining difficult concepts in plain English with a breezy style, this third edition has new material covering new tax laws, retirement savings strategies, a
Type: BOOK - Published: 2010-06-23 - Publisher: Infobase Publishing
Examines the human use of Earth's natural resources and influence on its environment that have contributed to the need for sustainability, a concept that combin
This book shows quantum learning is the resource that unites parts into wholes and then wholes into continually larger wholes. Just as quantum computers can reg
Type: BOOK - Published: 2014-09-18 - Publisher: Springer
Following the burst of the “economic bubble” in the 1990s, many Japanese companies were required to reform their management systems. Changes in corporate go